Super is great, building is not
Pros
virtual doorman was great
Cons
rats, cockroaches, hard to get a hold of the super to get him to fix things but once you do he is fast and good. but mice literally everywhere doesn't matter what you do. cockroaches constantly, owner is hard to reach and can be so sassy.
Advice to the owners
call people back, make sure your super can be reached, invest in good and legit pest control monthly
Okay people, gross building
Pros
The apartment layout in this building are nice and the neighbors are quiet. Not too much noise and the building manager is responsive.
Cons
The building is dirtyyyy. Rats were always an issue in the garbage room all my months there. They would set out glue traps for the rats and you can hear them screaming. Cockroaches are an ongoing issue as well. Super will come to spray every few weeks but the building needs an actual exterminator to deal will all the pests. The super also does not live in the building despite what they advertise. Renter beware. This building is disgusting and you will have cockroaches in your apartment no matter how clean you are as a tenant. Maintenance requests can take up to a month as well. Also, there was a point in January where my unit was without heat for a few days. When I complained, the property manager didn’t believe me and needed proof so I had to order a thermometer, then take a picture of the temperature for it to be believed before they bothered checking it out. My apartment door was also faulty and I would get locked inside my apartment at times. I complained multiple times until the super finally came. He then told the property manager that they needed a professional to come and fix my door. This took two months before I had a door fixed. Honestly ridiculous. So much worse could’ve happened with the heat and the door issue. Both are safety reasons. They don’t care about building upkeep here. Save yourself the headache and do not rent here!!!! You will put yourself and/or family risk.
Advice to the owners
Believe tenants when they complain about serious safety issues like lack of heat or front door issues. Hire an actual exterminator to visit monthly to deal with the pests. Also, make sure there is an actual live in super.
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