Nice building, whiny neighbors
Pros
Beautiful building with friendly staff, good amenities and wonderful views of the east river. Service requests are usually handled promptly
Cons
Management is minimally responsive and quick to pass the buck for anything above simple maintenance repairs. Neighbors are extremely whiny on the building message board… you can tell these are some entitled assholes with too much time on their hands. I suppose this may contribute to management’s lack of responsiveness since the Karens come out in full force the second an elevator is out. As long as you stick to yourself and don’t have major maintenance issues this is a great place to live.
Advice to the owners
Lower your time preference
If you hate communication, this is your dream living space!
Pros
Location, location and location. That's literally it.
Cons
Hands-down the absolute worst, dgaf, no way to get ahold of them management team in the history of management teams. Phone numbers to reach them? Not hooked up. Emails? No response. Inept in every sense of the word x100. Ownership group back in AZ is equally terrible. Cannot get ahold of them for literally ANYTHING. The KAWS statue out front is also a major headache in the evenings. Third-party front desk and concierge folks are nice, maintenance folks are nice, management is very NOT nice. Prickly, rude, unresponsive. On a scale of 1-10 they don't even get to fill in the first part of the 1.
Advice to the owners
Replace your entire management team with people who understand that this is a service industry job and that their function is to be able to serve the residents.
/-73.960054,40.732169,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
/-73.96085,40.732091,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
/-73.960036,40.732167,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
