Nice apartment, difficult management
Pros
Living in a duplex unit offers lots of space and storage, private patio is incredible, elevator is useful, great views of the east river, good light, friendly neighbors, nice neighborhood, laundry in building, moved trash outside to reduce pests
Cons
Management was consistently incredibly hard to work with. It took dozens of phone calls and emails to get in contact with them about pressing matters, including inspections and issues with their online rent payment portal. Have had rats and roaches (though they are usually responsive about sending in pest control). There is a lot of street noise from the FDR and 1st ave and you can definitely hear your neighbors through the walls. Only two washers and dryers can make laundry difficult and there has been mice droppings in the laundry room several times.
Advice to the owners
Improve tenant communications, including response time and proactive communication.
Decent and Clean
Pros
Management had staff come and clean the hallways. The front door system was always secure, and packages were safe.
Cons
We had several cockroaches during our lease. But it happens. I will say the building DID provide regular extermination for units.
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