Great Building, Some Room for Improvements
Pros
Building staff are great. Generally very responsive. Building well-kept. BuildingLink App for filing and tracking maintenance requests. Friendly neighbors for the most part. Target downstairs. Pet-friendly!
Cons
Usually only one “concierge” (front desk command/not exactly doorman) servicing three buildings with like a thousand apartments. They do have floating porters who attend to issues but the concierge is frequently overwhelmed with packages, food deliveries, issues, etc. The PTAC air conditioner/heater is great when it works for the most part. It’s needed repairs/replacement three-four times over the years I’ve been here and each time it’s taken as long as a week - I don’t understand why they just don’t have all the extra parts and extra units around since there are so many apts here.
Advice to the owners
Need more front desk concierge. Stock extra PTAC units and parts.
Beautiful apartment, not built for silence
Pros
It’s still in nice condition, recently became smoke-free, each unit has a dishwasher, there’s on site laundry and the porters and maintenance teams are very nice.
Cons
It’s not well insulated against noise and management can be slow to make repairs.
Advice to the owners
Timely communication would be great.
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