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P

Penelope Marte

Site Manager·3 buildings·390 units
4.2

3 reviews

Highlights

No
Evictions
No
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·Over 1 year ago

Not up to par for a doorman building

Pros

The doormen were courteous people.

Cons

My tap water was brown for the entire term of my lease. When running the water, it would come out brown from the kitchen sink about 25% of the time, making it unfit to drink. I submitted complaints to 311. They responded to the complaints that they flushed the main fire hydrants nearby, but the problem persisted. I assume it has more to do with old and rusty water pipes. The building has a clothes moths problem. They live in the air ducts and were resident to my unit. This problem was not fixed, addressed, or taken seriously by the landlord or management. I also complained about my extremely old AC/heater unit, which made very loud and disruptive sounds, keeping me awake at night. This was not addressed by management. Overall, it's also a loud area to live in, especially if you face 3rd avenue. I found that I was sleeping with ear plugs in most of the time considering the traffic noise and heater problems.

Former tenant·Over 2 years ago

Great building management

Pros

Loved living there. Large apartment for NY standards. Building team, doormen, etc., very friendly and always helpful. Great location.

Cons

I have nothing

Advice to the owners

They should have a free bike storage for everyone (not just apt owners) in the basement. They have the room to do it.

Buildings associated with PENELOPE MARTE

  • 420 East 55 Street

    420 East 55 Street

    5.0(1)

    Sutton Place

  • 425 East 54 Street

    425 East 54 Street

    Sutton Place

  • 166 East 63 Street

    166 East 63 Street

    3.3(2)

    Lenox Hill

420 East 55 Street

420 East 55 Street

5.0(1)

Sutton Place

425 East 54 Street

425 East 54 Street

Sutton Place

166 East 63 Street

166 East 63 Street

3.3(2)

Lenox Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

P

Penelope Marte

Site Manager·3 buildings·390 units
4.2

3 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.