Quite an experience
Pros
Apartments are very large in terms of square footage for the neighborhood, which makes it great for working from home. There is plenty of closet space, a large window for natural light, updated kitchen appliances, a relatively modern bathroom (glass shower door as opposed to a curtain rod), and a built-in heating/air conditioning unit. Management is very responsive and comes in a timely manner when there are issues. Very convenient Hell's Kitchen location and rent stabilized building with only minor cost increases year over year are probably the biggest pluses.
Cons
Persistent roach problem despite exhaustive efforts to remediate, although management is communicative and arranges for exterminator services once a month or even more frequently if needed. No overhead lighting so apartment can feel dark at times during the winter months. Bathroom flooded twice due to plumbing backed up from floors above, but super/maintenance team responded extremely quickly to fix it/clean up and no long term damage was done. Carpet in hallways can look dirty at times.
Advice to the owners
Resolve the roach issues once and for all. Install overhead lighting. Replace carpet in hallways to a cleaner material.
Cheers for the doormen
Pros
Doormen were lovely
Cons
Homeless population outside
Advice to the owners
None at this time
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