A stuffy breeding ground for pests facilitated by an uncaring management.
Pros
Appears clean, smells fine, great location, well-insulated from noise.
Cons
Archaic doorman system, elevators take a long time due to manual operation and DO NOT have AC, and there are no chairs or sofas to sit on while you wait for the elevator, and the halls ALSO have no AC, and I've seen mice and roaches, probably a result of the heat and lack of AC (as roaches avoid cooler temps). Management is not responsive, and to get in touch with them I often had to make several emails and calls to several different people. Standard contract is out of date, contains clauses that contradict NYS law (for instance, the maximum permissible fine for a late fee), or contradict the building listing (for instance, the pet policy) but refused to make amendments to the contract (presumably out of laziness).
Advice to the owners
Take the suggestions of your elevator staff; the residents conplain about it too. A happier staff will result in less work for you. And for God's sake, update your ancient contracts.
Great apartment, horrible management
Pros
The staff is really wonderful and care about the tenants The apartments are beautiful and spacious Great location - close to the park and subways
Cons
There are roaches everywhere. They come through the light fixtures and the pipes. And they do nothing about it. It takes forever to get things fixed…like 6+ months Its unbearably hot in the winter due to the radiator - you can’t control it The water pressure at least in my apartment is crap.

