Could be better, could be worse
Pros
The building itself is pretty well taken care of. Neighbors are all friendly and welcoming, and it's a pretty quiet building inside (not a lot of noise from neighbors) as well as outside, it's a quiet location on the corner of Underhill.
Cons
SMRC as a management company has been ok-- but they are not always the quickest to respond, and often their responses aren't super helpful. It takes a while for issues to be addressed, if they are addressed at all. We have had minimal issues with roaches, after some pest control we did ourselves, but one pretty bad mouse problem- which was addressed fairly quickly (about 1 week or so) by management. Our unit is on the ground floor and doesn't get a lot of light. In the winter, the heat is not very strong and it is often very cold.
The most unresponsive building management ever
Pros
Spacious and bright apartments, great location. Gargabe management is very good and overall external maintenance as well.
Cons
Almost impossible to get a hold of building management (and super) to address issues. Building management doesn't care if the matter is time sensitive, they simply will not respond. No urgency in addressing safety issues, like a broken front door.
Advice to the owners
Make sure someone is actually managing the property.