Generally unresponsive and building is neglected
Pros
It's a quiet building
Cons
Issues are not responded to in a timely manner and the building is neglected
Advice to the owners
Take care of the building
Mostly problematic building and management
Pros
The apartment was freshly renovated when I moved in (but they never finished installing things like wall heaters)
Cons
The utilities were messed up and providers couldn’t access the meters and inaccurate estimates ended up costing me nearly 10k while I was living there. (Ultimately it was returned by ConEd, but it was a process) the heat in the building was terrible. The management company refused to return my deposit because I didn’t fill out the “deposit return form” that they never mentioned and was only accessible by a link they had to send you. Management threatened me after moving out because I still needed pictures of the meters for ConEd to refund me for utilities overcharges based on their blocked meters.
Advice to the owners
Don’t threaten your tenants or previous tenants and don’t play shady games with peoples deposits; you have a legal obligation to return that to your tenants.