Worst management ever
Pros
Great size apartment, lots of sunlight, safe neighborhood
Cons
Most unprofessional building management I've had the displeasure of working with. They are disrespectful, dishonest, and never respond to requests in a timely manner and act entitled, as if they are the tenants paying rent. The only reason we left our beautiful apartment was because of the godawful management people. They retaliated against us and raised the rent when we told them we would get 311 involved if they didn't fix the heat.
Advice to the owners
Fix your attitude and do your job. Your work for the tenets not the other way around