Building management doesn’t know what they’re doing
Pros
The people who originally owned the building and rented to tenants were great.
Cons
The new owners are terrible. I don’t think they manage buildings well. No customer service. Will take months to get anything fixed.
Advice to the owners
Hire different people to take care of your tenants tickets. The ones you have don’t give a shit about their jobs and also, suck at it. They make tons of mistakes and their responsiveness sucks.