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C

Crystal Contreras

Site Manager·1 building·163 units
4.4

4 reviews

Highlights

No
Evictions
No
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·Over 1 year ago

Safe and comfy

Pros

- Extremely friendly doormen. - Efficient handymen. - Newer building, unit is in good condition. - Friendly neighborhood, very secure.

Cons

- AC in our living room broke twice, a bit of a hassle to repair.

Former tenant·Over 2 years ago

Decent building, nice staff/neighbors, but so-so build quality and overpriced

Pros

The staff are the friendliest I've encountered since living in NYC. They always greet me when I come and go (and they remember my name too!). The maintenance team is responsive and friendly. The units have great city/river views, especially on the higher floors, and most of the apartments have private outdoor space.

Cons

Construction quality is lacking. For example, my windows leak during wind-driven rains - meaning I can't keep anything delicate on the sills. (In fairness, they are in the process of sealing/fixing all the windows in the building). As expected from an apartment (rather than a condo) building, the walls are rather thin and little things like the doorknobs and plumbing fixtures feel somewhat flimsy. The HVAC units aren't great - they are centrally controlled, so at any given time of the year they blow *either* hot or cold air based on whether it's heat or cooling season. Thus if the city is experiencing unusually warm weather in late October or early May, you will have to tolerate it. The hallways on each floor aren't effectively climate-controlled and are quite chilly in the dead of winter. The Cole is hardly the only rental building in the city that has these problems, but the rent is quite expensive compared to other nearby properties. I've seen less-expensive condos for rent by individual owners in other buildings that are nicer, larger, better-built, and with more amenities. The onsite gym has good cardio machines but virtually nothing in the way of strength training, except for a Bowflex machine and a few mismatched dumbbells. You will need to join a real gym if you are a strength trainer. There used to be a Starbucks coffee maker in the top-floor common kitchen, but that was removed by the new management.

Advice to the owners

Consider equipping the gym with more/better strength-training options, as well as amenities like the coffee maker we used to have.

Buildings associated with CRYSTAL CONTRERAS

  • 354 East 91 Street
    Good cause

    354 East 91 Street

    4.4(4)

    Yorkville

354 East 91 Street
Good cause

354 East 91 Street

4.4(4)

Yorkville

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

C

Crystal Contreras

Site Manager·1 building·163 units
4.4

4 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

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Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

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© 2026 Openigloo Inc. All rights reserved.

Available apartments associated with CRYSTAL CONTRERAS

    • 354 East 91 Street #1504, Manhattan, NY 10128 apartment_living_room 1
    Verified
    Rent-stabilized
    Yorkville·Studio, 1 bath
    4.5(6)

    354 East 91 Street #1504

    $3,995
    • 354 East 91 Street #0307, Manhattan, NY 10128 apartment_bedroom_room 1
    Verified
    Rent-stabilized
    Yorkville·1 bed, 1 bath
    4.5(6)

    354 East 91 Street #0307

    $4,895
    • 354 East 91 Street #1601, Manhattan, NY 10128 apartment_living_room 1
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    Rent-stabilized
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    354 East 91 Street #1601

    $5,395
    • 354 East 91 Street #1009, Manhattan, NY 10128 apartment_living_room 1
    Verified
    Rent-stabilized
    Yorkville·1 bed, 1 bath
    4.5(6)

    354 East 91 Street #1009

    $5,495
  • 354 East 91 Street #1504, Manhattan, NY 10128 apartment_living_room 1
Verified
Rent-stabilized
Yorkville·Studio, 1 bath
4.5(6)

354 East 91 Street #1504

$3,995
  • 354 East 91 Street #0307, Manhattan, NY 10128 apartment_bedroom_room 1
Verified
Rent-stabilized
Yorkville·1 bed, 1 bath
4.5(6)

354 East 91 Street #0307

$4,895
  • 354 East 91 Street #1601, Manhattan, NY 10128 apartment_living_room 1
Verified
Rent-stabilized
Yorkville·1 bed, 1 bath
4.5(6)

354 East 91 Street #1601

$5,395
  • 354 East 91 Street #1009, Manhattan, NY 10128 apartment_living_room 1
Verified
Rent-stabilized
Yorkville·1 bed, 1 bath
4.5(6)

354 East 91 Street #1009

$5,495