Excellent Location and Amenities with Areas for Operational Improvement
Pros
- Excellent Location: Convenient access to multiple subway lines, grocery and retail stores (Trader Joe's, Fresh NYC, Target), and a variety of restaurants (DeKalb Food Hall). - Views: Unobstructed views of the Manhattan skyline. - In-Unit Amenities: Washer and dryer included in the unit. - Pet-Friendly: Building allows pets and is close to multiple city parks. - Staff: Attentive and friendly doorman (Gregory) and responsive maintenance staff.
Cons
-Amenities: Dated exercise equipment and lobby furniture. -Cleanliness: Common areas are not cleaned frequently due to short staffing and limited capacity. -Policy Violations: Neighbors smoking marijuana inside their units, against building policy. -Congestion: Congested sidewalk in front of the building due to NYPD personnel parking. -Safety Concerns: Occasional encounters with individuals with mental health issues from a nearby women's shelter in front of or near the building.
Advice to the owners
Improve communications with tenants by adopting a more proactive approach to addressing building-related and operational issues. Regular updates and prompt responses can greatly enhance tenant satisfaction and overall building management. Additionally, hiring at least two more staff members will help meet the demands of maintaining the building properly and ensure common areas are kept clean and well-maintained.
Worst Management Ever
Pros
Great views, mostly nice residents
Cons
Terrible management, no noise control, doormen couldn’t care less. Allowed homeless people in to use the pool showers/bathrooms. Lost and threw away packages. Apartment wasn’t ready for move in, and they tried showing the apartment without proper notice or consent. Didn’t treat leaks and then just painted over mold.
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