Openigloo home
Openigloo home

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.
A

Andres Delacruz

Site Manager·1 building·32 units
3.7

2 reviews

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·5 months ago

Could be better, could be worse

Pros

The building itself is pretty well taken care of. Neighbors are all friendly and welcoming, and it's a pretty quiet building inside (not a lot of noise from neighbors) as well as outside, it's a quiet location on the corner of Underhill.

Cons

SMRC as a management company has been ok-- but they are not always the quickest to respond, and often their responses aren't super helpful. It takes a while for issues to be addressed, if they are addressed at all. We have had minimal issues with roaches, after some pest control we did ourselves, but one pretty bad mouse problem- which was addressed fairly quickly (about 1 week or so) by management. Our unit is on the ground floor and doesn't get a lot of light. In the winter, the heat is not very strong and it is often very cold.

Former tenant·Over 1 year ago

The most unresponsive building management ever

Pros

Spacious and bright apartments, great location. Gargabe management is very good and overall external maintenance as well.

Cons

Almost impossible to get a hold of building management (and super) to address issues. Building management doesn't care if the matter is time sensitive, they simply will not respond. No urgency in addressing safety issues, like a broken front door.

Advice to the owners

Make sure someone is actually managing the property.

Buildings associated with ANDRES DELACRUZ

  • 326 St Johns Place

    326 St Johns Place

    3.7(2)

    Prospect Heights

326 St Johns Place

326 St Johns Place

3.7(2)

Prospect Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

A

Andres Delacruz

Site Manager·1 building·32 units
3.7

2 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.