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H

Hugo Duran

Site Manager·1 building·50 units
2.8

2 reviews

Renter recommendations

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Renters recommend associated buildings

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Renters approve of this owner or associate

Reviews

Former tenant·Over 2 years ago

Decent but old building

Pros

In a tree lined neighborhood within walking distance of two subway lines.

Cons

Old, common lobby and stairwell not clean. Garbage area often overflowing.

Advice to the owners

Clean the stairwell and get better/larger trash bins.

Former tenant·Over 3 years ago

Loud, unfriendly and hole-y

Pros

- Big rooms - Close proximity to the park, grocery store, subways

Cons

- Lots of holes for mice that were not fixed - Poor management response. - Unhelpful super. - Extremely loud and disrespectful neighbors. - When dealing with a leak in our bathroom ceiling, it took 11 days of them not coming to fix until our ceiling collapsed. Once that happened, it took a month for them to fix it. Their solution in the meantime was to put a piece of piece of plywood over it…which still leaked out the edges and then closer to the electric. They did not treat it for mold when the new ceiling was installed. Only took half our rent off for not having a working shower for a month. - Anytime something was broken in our apt (which was generally because it wasn’t fixed correctly the first time), they would give us an attitude saying “it’s always something with you guys.” As if we want to have windows that don’t open, a bursted sink faucet and mice holes. - Extremely loud and aggressive neighbors. Neighbors above us (the ones who’s shower was causing the leak in our bathroom) refused to let supers in to fix the issue, saying it was our problem. Then from then out, they hated us and stomped 24/7 on purpose. Would come downstairs and get aggressive if we hit back. - People play music very loud in the courtyard area all through the night. - In response to all noise complaints about aggressive upstairs neighbors, management said they’ll buy us earplugs.

Advice to the owners

- Listen compassionately to your tenants and do your job without judgmental statements. - Installing crooked kitchen cabinets and adding yet another coat of paint does not make the apartment “newly renovated.” - Enforce some quiet hours in the courtyard.

Buildings associated with HUGO DURAN

  • 1796 Bedford Avenue

    1796 Bedford Avenue

    2.8(2)

    Prospect Lefferts Gardens

1796 Bedford Avenue

1796 Bedford Avenue

2.8(2)

Prospect Lefferts Gardens

Building ratings

Cleanliness

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Trash management

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Pest control

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Water pressure

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Heat

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Neighbors

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Noise levels

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Owner responsiveness

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Cleanliness

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Trash management

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Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

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Renters received their security deposits back

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Electronic rent payments

H

Hugo Duran

Site Manager·1 building·50 units
2.8

2 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.