Great building, strange management.
Pros
Excellent superintendent. responsive, nice, understanding - all good. Building common areas are clean and seem to have been recently remodeled. Issues are addressed almost immediately by the super.
Cons
Building management does not answer the phone and does not respond to phone messages (I've made several calls to the person identified in my lease as the contact, and am yet to speak with them). They only communicate via email - usually one liners - which can be frustrating as it comes across as they really don't care. Also, there is no laundry in the building, and very few options other than expensive pick up / delivery services - major drawback.
Advice to the owners
Answer the phone. Return phone calls. Engage in a conversation with the tenants when asked a question.
No regrets, decent and convenient place to live
Pros
- elevator - no fee - got full security deposit back - dishwasher - laundry in building - I think the tenants are relatively respectful. personally mine and my roommate's packages never got stolen even though it just sits in front of the elevator, although I have met someone who constantly had her packages stolen - location - close to the 6 subway - quiet - able to get sleep in - near target, trader joe's - experienced no rats - agent respected my no shoes policy for when open houses began near the end of my lease
Cons
- sunlight - pretty much non existent. the unit I was in faced other buildings, would only get a bit of sunlight in the summertime, for about an hour. - super - non-responsive and no shows. calling seems to work better than texting, as usually my texts don't get responses. lots of times he'll say he'll stop by, but doesn't show up to the apartment at all. has also mentioned he'll follow up / come back with more tools to fix xyz, but does not come back. the only time he responded and acted on a complaint promptly was when my heater wasn't working, which might just be because 311 takes heat seriously considering how cold NYC gets. though the heater continuously was not working or only producing a small amount of heat. note this was just the heater in my room, all other heaters in the apartment were fine. - pest control - exterminator is supposed to come once a month, which was consistent at one point but did not show up for a couple months near the end of my lease - found a cockroach in my living room once, although it was already dead.. don't know how that happened
Advice to the owners
Super could be more attentive
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